The Hospitality and Leisure sector is going through a period of exponential growth. Already employing around 2.3 million people, this number is predicted to grow to 3.3 million by 2020. It is a diverse industry encompassing bars, restaurants, hotels, travel, physical wellbeing, theatres, gambling and visitor attractions.
Deloitte forecasts that tourism will be worth more than £257 billion, supporting some 3.8 million jobs by 2025. Companies in the Hospitality and Leisure sector will need to plan strategies that respond to consumer trends, an escalating competition, technological innovations and public safety concerns.